AI Appointment Concierge – Powered by AWS

Revolutionise your scheduling process with an AI appointment booking system that works 24/7 in multiple languages.

Stratify AI

3/3/20231 min read

Managing bookings is a constant challenge for many businesses. Whether it’s a healthcare clinic juggling patient appointments, a beauty salon managing clients, or a real estate agent setting up property viewings, every missed call or delayed response is a missed opportunity.

The AI Appointment Concierge is your always-on, AWS-powered scheduling assistant that handles bookings, rescheduling, and reminders without the need for human intervention.

What is an AI Appointment Concierge?

This intelligent automation system integrates directly with your calendar and CRM to manage the entire appointment lifecycle. It can:

  • Take bookings via chat, voice, or WhatsApp in real time.

  • Send automated reminders and confirmations.

  • Reschedule or cancel appointments without human input.

  • Operate in multiple languages for global accessibility.

AWS Technology Behind the Scenes

  • Amazon Lex: Powers natural language conversations for chat and voice.

  • Amazon Connect: Handles voice-based bookings and confirmations.

  • AWS Lambda: Automates calendar updates and CRM syncs.

  • Amazon Pinpoint: Sends reminders via SMS, email, or WhatsApp.

With AWS at its core, the AI Appointment Concierge is secure, scalable, and always online.

Industries That Benefit Most

  • Healthcare & Dental Clinics – 24/7 appointment booking and reminders reduce no-shows.

  • Beauty & Wellness – Keeps bookings filled, even after hours.

  • Automotive Services – Schedule repairs, test drives, or maintenance with ease.

  • Education & Training – Manage student consultations and demo classes.

Why This Agent Works

In today’s fast-paced world, customers expect instant booking confirmation. Waiting for business hours to schedule an appointment is a deal-breaker for many. With the AI Appointment Concierge, you capture every opportunity — even when you’re asleep.

Contact us

Whether you have a request, a query, or want to work with us, use the form below to get in touch with our team.