Voice-Driven Support Agent – Powered by AWS

Customer expectations have shifted — people want fast, helpful, and conversational support, whether it’s midday or midnight. The Voice-Driven Support Agent is your always-on virtual assistant that can handle calls just like a real human, without the limits of business hours or call center costs.

What is a Voice-Driven Support Agent?

This intelligent voice bot can:

• Answer customer queries instantly with natural, human-like conversation.

• Book, reschedule, or cancel appointments directly in your calendar.

• Sync with your CRM to pull customer data for personalised support.

• Qualify leads before passing them to your sales team.

• Handle multiple calls at once without hold times.

It’s like having a team of skilled phone agents working 24/7, but fully automated.

Key Integrations & Capabilities

• CRM Sync: Pulls customer history for personalised conversations.

• Calendar Integration: Books or updates appointments instantly.

• Lead Qualification: Captures details and routes hot prospects to your team.

• Multilingual Support: Serves customers in their preferred language.

Industries That Benefit Most

• Healthcare & Wellness – Patient bookings, appointment reminders.

• Real Estate – Property inquiry handling, viewing scheduling.

• Professional Services – Consultations and client onboarding.

• Service Centers – Technical support, warranty claim processing.

Why This Agent Works

Customers hate waiting on hold — and with the Voice-Driven Support Agent, they don’t have to. Every call is answered instantly, every question is resolved, and every opportunity to book or convert is captured automatically.

Contact us

Whether you have a request, a query, or want to work with us, use the form below to get in touch with our team.